Music & Arts at 290 Larkin Drive Suite 103, Monroe, New York.

We called at 7:55pm to see if they had a book for NYSMAA. They did and we were 3 minutes away. The lady said we close at 8. We got behind a bus so we got there at 8:02pm. My 13 year old daughter ran out to purchase book doors were locked but a lady let her in. While watching from the van it looked like the lady was not being so nice. So I got out and went to the door and I said thanks so much we were back in the van by 8:07. To find out, she was very rude to my daughter scolding her for waiting to the last minite. Very unprofessional!! On the phone, she could of gave us an option of holding it and picking by it up the next day. I think it could of been handled differently. Very disappointed. I should of went in. I wonder if she would of scolded me? Thankful for the book though not so thankful someone thought it was okay to be rude to a paying customer who happen to be 13. She wasn’t rude to me at all. Hmmm....